Last Updated: September 4, 2026
1. Introduction
This Privacy Policy explains how RS Packing and Guangdong Orbapack Packing Industry (together, “we”, “us”, or “our”) handle personal information when you visit packing-industrial.com, search the website, create or access an account, or contact us about products, quotations, samples, or other business matters.
2. Information We Collect
We may collect information that you provide directly and technical information generated when you use the website.
Information you provide
The website’s current contact and inquiry forms request:
- your name;
- your email address;
- a subject; and
- your message or inquiry details.
The Contact page also contains a separate form requesting first and last name, email address, subject, and comment or message. Product and other pages may display a global inquiry form using the same general fields.
If you include business or project information in a message, we will receive the information you choose to provide. This may include your company, country, product requirements, dimensions, materials, quantity, artwork, specifications, or other quotation details. The current audited forms do not provide a file-upload field.
The website also provides account-login and password-recovery functions. If you use these functions, WordPress and WooCommerce process the login identifier, password, password-reset information, and related security data. Public account registration was not available when this policy was prepared.
Published blog articles currently provide a comment form. If you comment, the form requests your name, email address, optional website URL, and comment. It also offers comment-cookie and privacy-consent choices. WordPress may process the commenter’s IP address and browser user-agent information for moderation and abuse prevention.
Information collected automatically
When you visit the website, our systems and service providers may process technical information such as:
- IP address;
- browser and device type;
- operating system;
- referring and visited pages;
- date, time, and approximate location derived from technical data;
- language preference;
- interactions with pages and website features; and
- security and diagnostic information.
The site search also processes the search terms you enter.
3. How We Use Information
We may use information to:
- respond to contact, product, and quotation inquiries;
- understand project requirements and prepare requested information or quotations;
- communicate about samples, specifications, orders, or business relationships;
- operate, secure, troubleshoot, and improve the website;
- authenticate users and support account access;
- display, moderate, and manage submitted blog comments;
- understand website usage and performance;
- prevent abuse, spam, fraud, and security incidents;
- maintain business and legal records where reasonably necessary; and
- comply with applicable legal obligations and protect legitimate rights.
The website implementation reviewed when this policy was prepared did not identify the sale of personal information or the use of personal information for targeted advertising. This policy should be updated if those practices change.
4. Inquiry and RFQ Information
Messages submitted through WPForms or SureForms are sent through the website’s WordPress environment. The site uses SureMail for email delivery. Depending on the configured form and mail settings, inquiry data may be stored in WordPress, included in email notifications, or recorded in mail-delivery logs.
We use inquiry information to evaluate and respond to the request, communicate with the sender, and maintain appropriate business records. Do not submit confidential information that is unnecessary for the inquiry.
The precise storage and delivery method may vary with the website configuration. We retain inquiry information only as reasonably necessary for the purposes described in this policy and applicable business or legal obligations.
5. Cookies and Similar Technologies
The website uses cookies and similar technologies for site operation, language preference, account and session functions, analytics, and user-experience measurement.
During the audit, the public website set a Polylang language-preference cookie named pll_language. WordPress and WooCommerce may also set authentication, session, cart, or preference cookies when visitors use the corresponding functions. These cookies may not be set for every visitor or on every page.
The website displays a cookie notice with Accept and Decline controls. However, the current implementation should be reviewed because Google Tag Manager and Microsoft Clarity appear capable of loading before a visitor makes a choice.
6. Analytics and Experience Measurement
The website loads Google Tag Manager container GTM-PK5D32P4. The audited public container contained an active Microsoft Clarity tag. Microsoft Clarity may process device, browser, IP-derived, page-view, and interaction information to help understand how visitors use the website.
The audit did not find a configured Google Analytics, Google Ads, Meta Pixel, LinkedIn Insight Tag, TikTok Pixel, Pinterest Tag, or Hotjar tag in the active container. This policy should be updated if those services are added later.
7. Third-Party Services
The current website implementation uses or may transmit visitor data to:
- Microsoft Clarity: website usage and interaction measurement, loaded through Google Tag Manager;
- Google Tag Manager: delivery and management of the Clarity tag;
- Google Maps: an embedded map on the Contact page, which may receive IP address, browser, device, and page-request information when loaded;
- WordPress, WooCommerce, Elementor, Blocksy, Polylang, WPForms, SureForms, and SureMail: website operation, language preference, account features, forms, and email delivery;
- the website’s hosting and infrastructure providers: hosting, traffic delivery, security, logging, and technical operation; and
- the configured email-delivery provider: delivery of form and business email.
Hosting, infrastructure, security, and email providers may process technical or inquiry data only as needed to provide their services.
The website also contains email and telephone contact links. Using your own email or telephone service is governed by the terms and privacy practices of the service you choose.
8. Data Storage and Retention
Information may be stored in WordPress databases, form-entry records, website or security logs, email systems, and business records. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, securing the website, and meeting applicable legal obligations.
We do not state a fixed retention period because retention varies according to the type of record and the applicable business, security, dispute-resolution, and legal requirements.
9. International Data Processing
The website serves international business visitors, and information may be processed in countries other than the country where the visitor is located. This may occur when the website, hosting, analytics, email, or business-service providers operate in different jurisdictions.
Where applicable law requires safeguards for an international transfer, appropriate measures should be used.
10. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure. Visitors should avoid including unnecessary sensitive or confidential information in ordinary website forms.
11. Your Privacy Rights
Depending on where you live, applicable law may give you rights concerning your personal information, such as the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. These rights may be subject to legal conditions and exceptions.
To make a request, use the Contact page or the general business email listed below. We may need to verify the requester’s identity before responding.
12. Third-Party Links
The website may link to external websites or services. Their privacy practices are governed by their own policies, and we are not responsible for third-party sites that we do not control.
13. Children’s Privacy
This is a business-to-business industrial website and is not directed to children. We do not knowingly seek personal information from children through the website. If you believe a child has submitted personal information, contact us so the matter can be reviewed.
14. Changes to This Privacy Policy
We may update this Privacy Policy when the website, our data practices, or applicable requirements change. The current effective date should be displayed at the top of the published policy.
15. Contact Us
For privacy questions or requests, contact us through the Contact page or the currently published general business email: liyan13440@gmail.com.
- Brand: RS Packing
- Website company/entity name: Guangdong Orbapack Packing Industry
- Location: Dongguan, Guangdong, China
